MEDLOUNGE

  Privacy Policy

Privacy Policy | The MedLounge San Ramon

Effective Date: [September 9th, 2025]

Introduction

At The MedLounge San Ramon, your privacy is our priority. Whether you’re visiting our website, booking an appointment for IV therapy, NAD+ treatments, or other wellness services, we are committed to protecting your personal and medical information. This Privacy Policy explains how we handle your data, in compliance with HIPAA, CCPA/CPRA, and other applicable laws, while also ensuring a safe and transparent online experience.

1. Information We Collect

When you use our website or receive services at our San Ramon medical lounge, we may collect:
– Personal Information: Name, phone number, email address, payment details, and information provided through online forms or appointment bookings.
– Medical Information: Health history and treatment preferences related to IV drips, NAD+ therapy, wellness shots, or other services (protected under HIPAA).
– Website & Device Information: IP address, browser type, and browsing behavior, collected through cookies and analytics tools to improve user experience.

2. How We Use Your Information

We use the information we collect to provide safe, personalized care and seamless online interactions, including:
– Scheduling and managing IV therapy, NAD+ therapy, wellness shots, and other services.
– Processing secure payments and confirming bookings.
– Sending appointment reminders and follow-ups.
– Enhancing our website performance for users searching “IV therapy San Ramon,” “wellness lounge near me,” and related services.
– Complying with healthcare regulations, including HIPAA.

3. HIPAA & Healthcare Privacy Compliance

Because we provide wellness and medical services, we strictly adhere to HIPAA regulations. Any medical or health-related information you provide is treated as Protected Health Information (PHI) and will only be used or disclosed for treatment, billing, or legal compliance.

4. Sharing Your Information

We do not sell your information. Your data may only be shared with:
– Authorized Medical Staff: To deliver treatments such as IV drips, NAD+ therapy, and vitamin injections.
– Trusted Vendors: Secure partners (payment processors, booking software) bound by confidentiality.
– Regulatory Agencies: When legally required.

5. Data Security

The MedLounge San Ramon uses advanced security measures to protect your PHI and personal information. While no system is completely immune to risks, we actively maintain safeguards to reduce vulnerabilities.

6. Cookies & Website Tracking

Our site may use cookies to enhance your experience, track performance, and support SEO visibility for services like “hangover IV San Ramon” or “glutathione IV therapy in Contra Costa County.” You may disable cookies in your browser, but certain features may not function properly.

7. Your Privacy Rights

Depending on your location, you may have the right to:
– Request a copy of your medical or personal records.
– Correct or update your information.
– Opt-out of promotional emails or SMS reminders.
– Limit how we use or disclose your PHI.

For requests, email us at [Insert Contact Email].

8. Third-Party Links

Our website may include links to external resources, such as wellness blogs or partner sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

9. Children’s Privacy

Our services, including IV therapy and NAD+ treatments, are designed for adults. We do not knowingly collect information from children under 13.

10. Policy Updates

We may update this Privacy Policy to reflect new laws or services offered at our San Ramon wellness lounge. Updates will be posted with a revised “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

MedLounge San Ramon Medical Corporation
181 Market Place San Ramon, CA
925-817-8186
info@medloungesanramon.com

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